FAQS
ANSWERS TO IMPORTANT QUESTIONS
What services does CloudSpeech specialize in?
CloudSpeech primarily provides virtual speech therapy for children with speech sound disorders.
Speech Sound Disorders may impact overall intelligibility, and your child may be difficult to understand even by familiar listeners. We specialize in:
Childhood Apraxia of Speech (CAS): difficulty planning and coordinating the movements for speech
Articulation Delays: difficulty producing specific sounds, such as R, S, and L
Phonological Delays: consistent speech patterns that affect clarity, such as saying 'tat' for 'cat', ‘bit’ for ‘fish’, or 'wabbit' for 'rabbit'
Who do you work with?
We work with children virtually across California, Texas and New York. Every child is unique, and our individualized therapy plans focus on engaging, interactive, and practical strategies to help children make meaningful progress.
How does teletherapy work?
Our therapy is live, interactive, and tailored to each client’s needs. We use engaging activities, real-time coaching, and parent collaboration to make sessions effective. Learn more about our approach → Why Teletherapy.
How do I get started?
New clients begin with a consultation and evaluation. Contact us to discuss your child’s needs and schedule an initial session.
Do I need special equipment for teletherapy?
Just a stable internet connection, a laptop or tablet, and a quiet space. We’ll guide you through everything!
What is CloudSpeech’s cancellation policy?
CloudSpeech maintains a clear 24-hour cancellation policy. Full details are provided to clients during onboarding.
What are the steps involved for getting started at CloudSpeech?
Reach out to us for a Consultation Visit HERE where we can learn more about your concerns and you can join us in our online clinic space to try out teletherapy and get to know your therapist.
Do you take insurance?
Out-of-Network Benefits Support
We offer support for out-of-network insurance benefits through a third-party platform. This allows many clients to pay a reduced portion of their session cost (similar to a copay) once their deductible is met, while the remainder of the covered amount is submitted on their behalf. You are always responsible for the full fee if your plan does not provide benefits, and you are not required to use this service. We will explain how it works during your consultation.
For California clients only, CloudSpeech works with a limited number of in-network insurance plans, processed through our trusted partner Beaming Health, including:
Anthem Blue Cross
Blue Shield of California
Cigna
UnitedHealthcare
Insurance eligibility and coverage vary by plan and are confirmed prior to starting services.
How do superbills work?
CloudSpeech provides superbills for clients who wish to seek reimbursement themselves through their out-of-network insurance benefits.
Superbills are provided monthly through the client portal and may be submitted to your insurance provider for potential out-of-network reimbursement. Coverage and reimbursement vary by plan, so families should contact their insurance company directly for details.
Can I use HSA/FSA funds?
Yes! Many families pay for speech therapy using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).
How do I contact CloudSpeech?
Email us at hello@cloudspeech.com.