FAQS
ANSWERS TO IMPORTANT QUESTIONS
What services does CloudSpeech offer?
CloudSpeech provides virtual speech and language therapy for children, teens, and bilingual learners. We specialize in:
✔ Apraxia & speech sound disorders
✔ Bilingual speech & language support (Terapia en Español)
✔ Language delays, literacy development, and expressive communication
✔ Teletherapy strategies designed for real engagement & progress
Who do you work with?
We work with families across the U.S. and abroad. Our clients range from toddlers to young adults and include a variety of needs, including bilingual learners, late talkers, and children with apraxia or speech delays.
How does teletherapy work?
Our therapy is live, interactive, and tailored to each client’s needs. We use engaging activities, real-time coaching, and parent collaboration to make sessions effective. Learn more about our approach → Why Teletherapy.
How do I get started?
New clients begin with a consultation and evaluation. Contact us to discuss your child’s needs and schedule an initial session.
Do I need special equipment for teletherapy?
Just a stable internet connection, a laptop or tablet, and a quiet space. We’ll guide you through everything!
What is CloudSpeech’s cancellation policy?
CloudSpeech has a clear 24-hour cancellation policy. Less than 24 hours’ notice: Full session fee is charged.
What if I’m late to a session?
If you’re more than 15 minutes late, it’s a no-show.
What are the steps involved for getting started at CloudSpeech?
Reach out to us for a Consultation & Welcome Visit HERE where we can learn more about your concerns and you can join us in our online clinic space to try out teletherapy and get to know your therapist.
What does a Consultation-welcome visit include at CloudSpeech?
We love these initial visits because this is where we get to meet our future clients! Step-1 begins with a free Parent Consultation (˜15 minutes), and Step-2 is a free Welcome Visit with the child (˜15 minutes). This serves as an informal screening to support evaluation recommendations, as well as an opportunity to establish rapport between therapist and child before jumping in.
Where can I find the full practice policies?
Click here to view CloudSpeech’s full practice policies.
Do you take insurance?
CloudSpeech provides superbills which clients may independently submit to their private insurance provider for reimbursement.
Can I use HSA/FSA funds?
Yes! Many families pay for speech therapy using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).
How do I contact CloudSpeech?
Email us at hello@cloudspeech.com.